As a locally owned and operated company, our #1 priority is you! We don’t pay franchise fees or a commissioned sales staff, so you save money because we save money. Our priority is to make our customers HAPPY. So when they share their experience with our team and their new HVAC system with us, that makes US happy!
Responded ridiculously quickly to my email (at 9 o’clock at night) and came out the next morning. Diagnosed the issues quickly and found it was something very small and easy to fix. Knocked it out and moved on. Trustworthy, fast, professional. Can’t ask for more than that. And he is a small local business. Perfect.
No one ever calls an HVAC company because they’re happy. It’s always because there is a problem. In an industry built around “remove and replace,” Pro-Tech really impressed me with a service call on the coldest day of the year, replaced a small part and got my system working. Pro-Tech is one of a new wave of service providers that are decidedly “new school” in the way they think and operate. They will have 100% of my service and replacement business as long as they are around.
I want to highly recommend Pro-Tech HVAC Home…a true team of professionals. My wife and I got a Mitsubishi system installed and a drastic difference was felt immediately! The installers were clean, courteous and dedicated to their profession. Rocco was very personable with making sure we knew what we were getting and how to operate everything.
If you want a excellent company, call Pro-Tech HVAC Home. I was very pleased with the professionalism of the technicians. They were able to make adjustments to solve any problems they encountered. Chris was even willing to go into our attic to correct a 47 year old problem we had with an air duct. My family is very pleased to have cool air on all 3 floors of our home. I was very pleased with reasonable cost of the replacement units and installation.
Chris and Pro-Tech HVAC Home did a great job replacing a gas furnace and an HVAC unit at our property. They were professional, timely, detail-oriented and provided a good product for a fair price. I would hire them again and am comfortable recommending them to a friend.
Pro-Tech HVAC Home came to my house on short notice when the AC went out on a hot Summer day. The tech replaced the capacitor for hundreds of dollars less than other quotes I received. I can’t recommend them enough! Also worth noting, the company donates significantly to our local hiking and biking trails. Thanks for the excellent service and for making our area a better place to live! Customer for life!
Quick service and saved us a ton of money on a new AC and on our electric bill! When our old unit finally stopped working we knew exactly who to call: ProTech HVAC Home. We would not have survived this summer’s horrible heat wave! Their tech came the next day wearing a KN95 mask without us asking him to. He did a load calculation taking into account recent weather proofing that we had done and determined that we no longer needed as big of a unit. He explained how a smaller unit would do a better job of dehumidifying and keeping our home at a steady temperature, eliminating the hot and cold cycles we had experienced before. When the new unit arrived the Pro-Tech team installed it in just a few hours, early in the morning so that by midday our crisis was over. Once again they not only saved us money on the new unit, they are saving us on our electric bill as well. Thank God we found this company.
Pro-Tech HVAC Home replaced our upstairs HVAC system. There were fantastic. The face of Pro-Tech is Chris Mahoney, a true professional who was there from start to finish. When developing the estimate, he performed a Manual-J calculation to verify the size of the unit, and checked the flow at all of the vents. He didn’t try to upsell equipment, and gave me a very reasonable price for three potential systems. He was the only one who didn’t pressure me to make a decision on the spot, and he emailed me all of the information within a day of our appointment. We went with the least cost, American Standard. When we placed our order, Chris was actually able to procure the higher-quality Lennox system for the same amount, so we went with that unit instead. Chris and his crew arrived on time, and stayed until the job was done. When they realized the old thermostat was incompatible, Chris bought a replacement one and hooked it up at no additional cost. I highly recommend them, and I will use Pro-Tech HVAC Home for all of my heating and cooling needs.
If you want a excellent company, contact Pro-Tech HVAC Home. I was very pleased with the professionalism of the technicians. I observed how they were able to make adjustments to solve any problems they encountered. Chris was even willing to go into our attic to correct a 47 year old problem we have had with an air duct. My family is very pleased to now have cool air on all 3 floors of our home. I was very pleased with reasonable cost of the replacement units and installation.
Everyone I met from the company were friendly & knowledgable professionals. I received 3 quotes for replacement of my home A/C system and Pro-Tech HVAC Home was by far the least expensive. After installation there was a slight issue with a component of the furnace the wasn’t included in the scope of work, yet the folks at Pro-Tech went above and beyond and repaired it to ensure I had a functional system in place without having to come out-of-pocket again. The part I was most impressed with–the gentleman that sold me the system (Chris) was on-site during the installation to ensure what we discussed was what they delivered. I work for a services-based company and a phrase you typically hear is “don’t confuse the implementation with the sale”, meaning promise the customer the world to ensure you make the sale, knowing you won’t or can’t deliver exactly what is promised. That certainly was NOT the case with these guys – I highly recommend them.
Happy to report EXCELLENT results from Pro-Tech HVAC Home led by co-owner Chris Mahoney & his outstanding team. After obtaining 3 estimates to replace HVAC (heat & A/C system) Pro-Tech was the clear choice. They gave us the most value for monies spent. Chris is a hands-on co-owner & couldn’t have been better from a customer satisfaction standpoint. Include me on his long list of “Happy Campers” when it comes to a job well done. Chris refused final payment until he was assured of our complete satisfaction with the installation. Very refreshing to find a company that delivers on all promises & leaves us with a feeling of complete satisfaction. Kudos to Chris, Rocco & the entire team of Pro-Tech professionals.